📦 Shipping - How long does delivery take?
• Cyprus: Next business day
• Greece: 1-3 business days (courier-dependent)
Do you offer free delivery?
Yes. We offer free delivery within Cyprus via Akis Express and BOX NOW lockers.
How much is home delivery in Cyprus?
Home delivery within Cyprus costs €5.
What are the delivery costs in Greece?
• Cyprus post: €6
• BOX NOW: €4.50
Will I receive a tracking number?
Yes. As soon as your order ships, you will receive an email or SMS with your tracking details.
What happens if I am not home when delivery arrives?
If you miss delivery, the courier will either attempt redelivery or leave your parcel at the nearest pick-up point.
You will receive notification with details.
Can I change my delivery address after placing an order?
Yes, if your order has not shipped yet. Please contact us as soon as possible to update your details.
What should I do if my package is delayed?
Contact our support team with your order number, and we will track it for you.
What if my package is lost or damaged during shipping?
Contact us immediately. We will investigate with the courier and arrange a replacement if necessary.
Do you ship internationally?
At the moment, we deliver only to Cyprus and Greece. Additional countries may be added soon.
↩️ Returns & Exchanges - What is your return policy?
Items may be returned within 14 days if they are unused, unworn, and in their original packaging. Please note: Refunds are not offered. You may exchange only.
Who pays for return shipping?
Return shipping costs are paid by the customer.
How much does it cost to receive an exchange item?
• Cyprus: €4 per shipment
• Greece: €8 per shipment
How long does it take to process a return or exchange?
Once we receive the item, processing takes 2-4 business days.
Can I exchange an item for a different product, size or colour?
Yes. Exchanges are accepted as long as the item is unused and in original condition.
Contact us with your order number, we will provide instructions and the return address.
🏢 Store Information - Do you have a physical shop in Cyprus?
Our offices and warehouse are located in Limassol, but we currently operate exclusively online, serving customers across all cities in Cyprus and Greece.
💳 Payment - Is online payment secure?
Yes. All payments are processed through secure, encrypted gateways to protect your information.
Contact our support team via:
• Email
• Facebook / Instagram
• Live Chat
We are happy to assist.💕
